10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can be daunting. That decision is important because the contractor you hire heavily impacts your HVAC system’s quality, longevity and efficiency for years to come.

To help you make an informed decision, research various companies in your community that might be well-suited for the job. Once you create a shortlist of a a small number of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This ought to be the first question on the list. Hiring a licensed contractor makes sure that they meet the state and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the maintenance or repair. A trustworthy HVAC contractor can provide proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could decrease the unit’s life expectancy. A seasoned contractor can assess your home and decide the recommended heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and air conditioner brands offer systems with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the perfect fit for your requirements. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal quote. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you recognize where your money is going. Seek estimates from a variety of HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, prices that seem too good to be true don’t always lead to the savings you think they will. You’ll likely end up with second-rate equipment and low-quality customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. However, you should also question companies about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are crucial to making the most of your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your heating and cooling company promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work involves permits from local or state officials. A reliable contractor should handle this process on your behalf, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to have information about how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they will need full payment when the project is done.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project's size and complexity. Still, having a clear timeline is fundamental to cut down on the disruption to your day-to-day routine. Your contractor should provide a reasonable time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to enhance energy efficiency by doing a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more budget-friendly up-front investment and decreased utility expenses for years to come.

Contact Robinson Service Experts for HVAC Contracting Services in Waukegan

At Robinson Service Experts we know that choosing the right HVAC contractor is a major commitment you shouldn’t take lightly. As industry leaders with years of experience and as one of almost 100 Service Experts locations across North America, the team at Robinson Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and knowing we performed a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to contact us today at 847-306-8730. When you contact a Service Experts office like Robinson Service Experts , we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs.