Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are things you can do to find what’s causing the problem and potentially resolve the issue on your own. While challenging issues are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting strategies to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be very annoying when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are ways to find the cause of the problem and maybe even resolve the issue on your own. While challenging repairs are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC company to diagnose and solve concerns with your heat pump, there are several actions you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Make sure your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Inspect the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Sometimes a tripped breaker can prevent the heat pump from functioning properly. 
• Assess airflow and filters: Weak airflow caused by plugged filters, blocked vents or other obstructions can result in inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
• Look at the outdoor unit: Check the outdoor unit and condenser for dust, dirt or leaves that might be limiting airflow. Remove any items that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump dilemmas can be easily solved by homeowners, sometimes it’s best to reach out to a professional for help. For instance, if you have questions about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical know-how, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it addressed by a knowledgeable professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting strategies and your heat pump is still stuck in heat mode, contact one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the problem accurately and quickly make the necessary repairs. We have many years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the trusted choice for heat pump repair in the U.S..

For reputable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.