What to Expect During an AC Repair Appointment

So, without notice your A/C needs repair at your Waukegan home and you’re not sure what to expect. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. Not to worry! Robinson Heating and Cooling Inc. is here to fill you in on the basic AC repair process so you’ll be prepared when an expert A/C system service technician needs to visit your home. 

AC Repair Starts Simple 

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to inspect it to verify that it’s not just a thermostat settings issue. The technician will confirm the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioning system. A faulty or improperly connected wire could be all that’s standing in the way of you and a comfortable home. 

If there is still an issue, the technician may request to see your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The technician will then most likely ask to see the air conditioning equipment. Like a doctor, the technician will begin their trial and error diagnosis process. There are multiple things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the technician to examine all the possible reasons starting from the most standard issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will likely check the air filter to verify it’s not clogged or needs to be replaced. They will examine the AC refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and examine the wiring, electronics and safety controls. 

Once the AC technician has diagnosed the issue, they should explain all your options to you. The conversation will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it failed, and what that part does for your air conditioning system operate}. 

The technician will then go into your options, which will include changing out the part and correcting the trouble, but could also include upgrading parts of the air conditioner, the air conditioner itself, or your whole heating and AC system. In some cases, it may make more sense to purchase a whole new heating and cooling system, particularly if the air conditioner is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs in the long run. The technician will explain how much time, effort, and cost it will take to fix the trouble. 

The technician might at this point explain what could have been done to prevent the issue or part failure and how to avoid a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps avoid an A/C system breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

At the end, they will explain the process for repairing the failed part or correcting the issue. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the technician will order any parts necessary and set up your next appointment to repair the air conditioner. Or, if the part needed is already available on their truck, they will go ahead and start the AC repair work with your approval. 

Always know that throughout Waukegan your HVAC equipment is in good hands with Robinson Heating and Cooling Inc.. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call 24/7 at 847-306-8730 and we’ll be happy to walk you through the process. 

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