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We Can Repair Any Kind of Gas Fireplace in Waukegan

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding comfort to your Waukegan home effortless. Just flick a switch or press a button for immediate heat.

They’re also relatively effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces need routine maintenance to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Robinson Service Experts can help. Use our easy-to-understand tips first. If your fireplace still isn’t running correctly, give us a call. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of explanations why your fireplace won’t start. Take off the ornamental plate beneath your fireplace to gain entry to its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as needed.
  2. Is the gas working? Verify the valve is in the “open” setting.
  3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to reignite. Fasten the vent cap to block drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Tweak the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Robinson Service Experts service or replace the blower.
  • Odd scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it heat more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Make sure your fireplace is totally cooled.
  2. Turn the gas off by spinning the valve to “off.”
  3. Take out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Extract the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot collections.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, take a look at the outside vent and discard debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is functioning correctly.

Schedule Annual Maintenance Today

Once your fireplace is running again, book regular maintenance with us. These checks can potentially find trouble before they develop. We’ll test your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are right.

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